Hardware and Field Service Technician

The construction industry is rapidly evolving, help us drive the transformation at Simpel

The construction industry has dreamt of a world that isn’t a maze of paper trails and delays, at Simpel we’re turning that vision into a reality. Founded in 2018, our cloud-based platform is already empowering over 350,000 users at industry giants like Lendlease and Multiplex. By centralising construction operations into a unified platform, Simpel helps organisations deliver projects on schedule and on budget, while also boosting safety, productivity, and quality.

About this role

We are growing rapidly, scaling up our services and building our team. The role is an entry level position and provides an opportunity to work and grow in many different aspects of the business.

Key responsibilities

• Work at construction sites, our warehouse, our office in Canberra CBD and interstate.
• Install turnstiles and other Simpel hardware
• Service visits to carry out repairs, maintenance, and diagnostics
• Provide strong technical and implementation support
• Participate in research and development of IoT hardware
• Write short reports about site visits
• Stocktake, ordering, quality assurance and other works associated with Simpel hardware
• Liaise with clients on the phone, by email and face to face
• Develop a detailed understanding of Simpel hardware and software
• Test new releases to our technology to assure quality
• Interstate travel between the company’s offices and sites
• General errands

Your skills

• Able to use correct manual handling techniques
• Able to troubleshoot problems affecting functioning of turnstiles whilst on construction sites
• Able to travel to various construction sites to inspect and repair turnstiles
• Able to use hand tools and power tools
• Have a good understanding of technology and the ability to learn new programs
• Have a driver’s license
• Have a White Card or are willing to complete white card training
• Electrical trade skills / Electrician are highly desirable

What sets you apart from the rest

• You’re willing to take on physically demanding tasks and get your hands dirty
• You’re consistently punctual and can be relied upon
• You have a positive attitude and are well presented
• You work well in a team as well as being a self-starter
• Can add creativity and original thinking to their tasks and their workplace
• Have a high attention to detail and the ability to multitask

How to apply

If you are passionate about joining a rapidly growing software company, please submit your resume. The application must include

• A one-page cover letter outlining why you are the best fit for the role
• A one-page resume outlining technical skills, experience and education
• Submit your application as a single PDF