local support to get you started

Make the Switch to Simpel

Built for the Australian construction industry


Our support team is located in Australia, so we're on the job when you are

  • Dedicated support line for clients and users
  • Phone support available from 7.00am AEST, Monday - Saturday
  • Project setup and training is provided
  • Allocated Client Success Manager to work with your team
  • Custom onboarding available for all clients
  • Onboarding takes days, not months
  • Onsite training available by arrangement

switch to Simpel?

Customer support resides in Australia

Stop waiting for offshore teams to come online

Our support team are ready to assist you during your working hours. They are skilled users of Simpel and trained in construction lingo!

Get up and running in a matter of days

Simpel prepares your forms and delivers training

Your Client Success Manager will assist you throughout the onboarding process, including team training, tailoring of processes and forms, and ongoing support.

No risk to compliance & accreditation

Customisable forms and compliance processes 

Functionality, forms, documents and workflows that are part of your ISO Accreditation can be replicated digitally in Simpel. No sweat!

One license includes unlimited users

All inclusive - no extra charges for adding users

When you sign up to Simpel, you can add as many users as you need. This includes subcontractors and external consultants.

No third-party apps or integrations required

Simpel is a single operations platform

Once you've signed up, the hard work is done. There are no further apps to connect, no additional costs, or decisions to be made about third-party integrations.

Your data is securely stored in Australia

Unlike others, we don't store your data overseas

Benefit from unlimited data, stored on Australian servers. Simpel utilises industry leading cyber security protocols system wide.

See it in action!
Book a 30 min demo to see how Simpel could transform your organisation's operations


Take control of your digital identity. With Simpel, you can design and brand your own eForms

Digitise and design all your forms with Simpel's Form Wizard

Digitise and design all your forms with Simpel's Form Wizard

Quick start

When you sign up with Simpel, our onboarding team will digitise your forms to get you up and running fast

Personalise your forms

Add your company colours, branding and logos to eForms

Flexible layout

Add as many check boxes, content boxes and signatures on your forms and ITPs as you need - there are no restrictions

Edit eForms anytime

Need to make a change? You won't have to contact Simpel to do it for you - your admin can make the changes from the module

No risk to compliance and accreditation

Replicate your existing forms and processes

Yes, you can face-time our client support team from your ute!

Premium support delivered how and when you really need it!

A team member from our Sydney Customer Success team is pictured here, showing our client, Brendan from , how to set up SWMS.

Brendan and one of his team were on the way to a job and he wanted to be prepared before arriving. Our Client Success member shared her screen and talked him through it, all before he arrived on the job that morning!!

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Projects delivered
with Simpel

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active users

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Average daily
site movements


Have a question? Contact Simpel Support

National Helpdesk

1300 85 85 80

[email protected]

Sales and Corporate Enquiries

MON - FRI: 8:30 AM - 5:30 PM

NSW & ACT    +61 2 9222 4222 
WA                   +61 8 6364 5036